Join our team!
We are a growing organization and hence we are always on the lookout for new talent to fill in various roles. If you’re looking for a work environment where intelligence, hard work and passion are well recognized and rewarded, apply right away. The most important characteristics we look for in a potential employee is “Do what it takes” attitude combined with very high levels of motivation.
Our work culture is devoid of layers of hierarchy; everyone has direct access to the management team, and if you have an idea you’ll never suffer from lack of an audience.
Current openings
We always are on the lookout for new talent for the following roles
Location: Chennai, India
Job description:
We are hiring Software Freshers who have completed B.E on 2021/2022 and looking for a job in IT. The eligibility criteria is the candidate should have scored more than 75% marks in all the academics (10th, 12th, and Degree).
Skills & Competencies:
- Should have strong knowledge in C++/ Java
- Should have good analytical and logical skills
No standing Arrears
CTC – 3.6 lakhs to 4 Lakhs per annum
EXPERIENCE – Fresher
Position: Customer Acquisition Analyst
Location: Chennai, India
As a Customer Acquisition Analyst, you will work with the team to generate qualified leads, identify and maintain relationships with sales prospects, and move them to the evaluation stage.
Responsibilities:
- Initiating telephone and email contact with potential prospects from website registrations and lead generation lists; cold calling as needed
- Qualifying leads generated from marketing campaigns (Google AdWords, Live chat, website traffic, email campaigns, and events)
- Communicating with leads to overcome objections and determine if a need exists between the product and the potential customer
- Route qualified opportunities to the inside sales team for further development and closure
- Thoroughly qualify all sales opportunities and move them to the evaluation stage
Requirements
- UG/ PG – Any specialization
- Excellent written and verbal communication skills
- Primarily working in the US shift and occasionally on Europe shift as required
Work Location:
Chennai
Interview and Selection Process:
- Telephonic Interview
- Candidates clearing telephonic interview will be called for face to face interview (Zoom/Google Meet)
Position: Product Support Engineer
Location: Chennai, India
Roles and Responsibilities
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about our products via email & call support
- Identify and escalate priority issues as per Client specifications
- Assisting clients/partners in troubleshooting via remote access
- Rectifying issues and closing the query/issue in a timely manner
- Ensuring customer experience by providing First Time Resolution(FTR) and doing Root Cause Analysis(RCA) for repetitive & major issues
Skill and Knowledge Qualifications:
- Experience with operating systems including Windows, Linux(Centos/Ubuntu). [Mac OS X – optional]
- The ability to be a good listener, and to really understand a customer problem or question and help them solve it
- Proper phone etiquette and ability to speak and write clearly & accurately. Some support will be provided over the phone (via our VoIP system)
- Excellent writing skills. Most of the support work will be written (email, documentation, etc.)
- Knowledge of storage based software computer applications and equipment’s
- Willingness to cooperate with others and work to the greater good
- Multi-tasking capabilities
Experience / Qualifications:
- 0 to 2 years of experience in technical support role
- Knowledge in virtualization technologies, cloud computing, and storage concepts is preferable
- Candidates with international voice experience is a plus
Shift Timings:
Night shifts[Preferably US time] or rotational shifts
Send your resume to careers@vembu.com with the subject line indicating the role you are interested in.
We thank you for your interest in Vembu Technologies.