VMware Module Exception - Failed with BDRSuite
KB ID: 105950
Issue:
Encountering the error message: "Failed with VMware Module Exception."
Cause:
VMware backup/replication jobs configured under BDRSuite v3.6 may fail with the specified error due to the following reasons:
- The datacenter name under the configured vCenter contains special characters.
- The name of the configured virtual machine includes special characters.
Solution:
The identified issue in BDRSuite v3.6 has been addressed and fixed in the subsequent update release of BDRSuite. To resolve the problem, follow the steps below:
1. Upgrade BDRSuite: Upgrade your BDRSuite to the latest version available.
2. Reconfigure Backup/Replication Job: After upgrading BDRSuite, reconfigure the backup/replication job afresh.
3. Check for Special Characters:
- Ensure that the datacenter name under the configured vCenter and the virtual machine name do not contain special characters.
- Log Location: BDRSuite installation directory - "C:\Program Files\Vembu\VembuBDR\log\Backup name"
Following these steps should resolve the "Failed with VMware Module Exception" error in BDRSuite. If further assistance is required, contact BDRSuite support for additional guidance.
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